Assets, operated.
Integrated management combining commercial strategy, day-to-day operations and hard / soft facilities — with tenants, financials and works visible to owners in real time on PDB Operate.
One accountability line, from strategy to switch.
What you receive.
Asset business plan
Annual strategic plan by asset with income budget, capex programme, ESG plan and KPI targets.
ExploreRent collection & arrears
Automated invoicing, allocation and collection with escalation and legal-recovery pathway.
ExploreService charge budget & reconciliation
RICS-compliant budgeting, quarterly re-forecast and annual audited reconciliation.
ExploreTenant experience programme
Move-in journey, ticket portal, satisfaction survey and retention playbook.
ExplorePlanned & reactive maintenance
PPM schedule, contractor management, reactive-ticket SLA and asset-register maintenance.
ExploreESG performance reporting
Consumption tracking, GRESB-aligned reporting and net-zero pathway monitoring.
ExploreFrom instruction to delivery.
- T + 0MobilisationWeek 1 – 4
Data migration, contractor novation, tenant introductions and baseline audit.
- T + 1mStabilisationMonth 2 – 3
SLA benchmarking, ticket triage, service-charge budget tuning, ESG baseline set.
- T + 3mOptimisationMonth 4 – 12
Quick-win capex, cost re-tendering, arrears cleardown, tenant satisfaction lift.
- AnnualBusiness planningRolling
Annual business plan, capex prioritisation and ESG road-map for owner sign-off.
Before you instruct.
Can you take on a portfolio mid-year?+
Yes. A 4-week mobilisation is standard for a portfolio of up to 30 assets; larger portfolios are phased over 8–12 weeks.
Do you charge on a fixed or open-book basis?+
Both models are available. Institutional clients typically prefer open-book for FM contracts and fixed-fee for PM.
What technology do owners see?+
PDB Operate — a single owner portal with real-time NOI, arrears, works and ESG dashboards, plus asset-level document repository.