The building,running.
Integrated facilities management for corporate occupiers and institutional owners across single sites and multi-country portfolios. Hard services, soft services, energy, projects and 24/7 helpdesk — delivered to defined SLAs with the cost stack visible in real time.
FM as a cost line you can defend.
What you receive.
Hard services (M&E)
Planned and reactive maintenance across MEP, BMS, HVAC, LV/HV, vertical transport and life-safety systems.
ExploreSoft services
Cleaning, security, reception, mailroom, waste, pest, landscaping and events.
Explore24/7 helpdesk & CAFM
Single point of contact for occupiers with SLA-driven ticketing on the PDB Operate CAFM platform.
ExploreEnergy & utilities management
Sub-metering, procurement, tariff optimisation, ISO 50001 support and carbon reporting.
ExploreMobilisation & transition
TUPE, novation, asset onboarding, PPM setup and 90-day stabilisation.
ExploreSmall works & minor projects
Churn, reconfiguration, minor refurbishment and dilapidations rectification below GBP 500k.
ExploreStatutory compliance
L8, PUWER, LOLER, gas safety, fire, asbestos and building safety act evidence pack maintained continuously.
ExploreVendor & supply-chain management
Sub-contractor procurement, KPI management and ESG audits across the supply chain.
ExploreFrom instruction to delivery.
- Week 0AwardWeek 0
Contract award, mobilisation director appointed, transition plan issued.
- Weeks 1 – 4DiscoveryWeeks 1 – 4
Asset register, PPM schedule and compliance baseline established.
- Weeks 4 – 8TUPE & onboardingWeeks 4 – 8
In-scope employees transferred; sub-contractors onboarded and trained.
- Week 8Go-liveWeek 8
Full service commences under PDB Operate; day-1 governance in place.
- Weeks 8 – 20StabilisationWeeks 8 – 20
SLA validation, first-quarter review and CI plan agreed.
Before you instruct.
Do you self-deliver or use a managed-agent model?+
Both. Self-delivery is standard for M&E and helpdesk; soft services are usually managed-agent through vetted specialists. Model is chosen per site.
What geographies are covered?+
UK and Ireland self-delivered; EMEA and APAC delivered through the PDB partner network under a single global agreement, SLA and reporting suite.
How is cost transparency handled?+
Open-book on labour and sub-contract; fixed management fee. Every invoice line is visible in the client portal with drill-down to timesheet and PO.