How we handle
your data.
This page is maintained by Property Databank to answer common security and privacy questions about our client engagements and platform. It describes enabled controls; it is not an independent certification.
Access & authentication
SSO/SAML for enterprise clients. Passwordless and MFA supported on the client portal. Role-based access on all internal systems.
Data in transit and at rest
TLS 1.2+ on all client-facing endpoints. Managed encryption at rest for stored client data via our cloud provider.
Retention & deletion
Client-scoped data retained per engagement terms. Deletion requests actioned within 30 days on written request from the mandating party.
Personnel & access control
Background checks on all staff. Least-privilege access; periodic reviews. Formal incident response and disclosure process.
Security is a joint effort. Property Databank operates the platform and internal controls described above. Clients are responsible for keeping credentials confidential, provisioning appropriate roles for their personnel, and configuring integrations they enable. See the linked accreditations on the Awards page.