Service 13 · Integrated FM · Sub-service
Soft services
Cleaning, security, reception, mailroom, waste, pest, landscaping and events.
When to instruct
The right moment.
You want consistent, occupier-facing services delivered to a defined experience standard.
Scope of work
What we do.
04 workstreams
01
Cleaning specification and audit against BICSc.
02
Manned guarding, front-of-house and reception.
03
Waste, pest, landscaping and event support.
04
Occupier experience KPIs with monthly survey.
Deliverables
What you receive.
- Soft-services specification and SLA suite.
- Monthly audit and occupier satisfaction score.
- Continuous improvement plan.
Ready to instruct
Brief us on soft services.
Other facilities management sub-services